Privacy Policy

Last Updated: 11/14/2025

Your privacy is important to us. This Privacy Policy explains how Bluemountaintribe.com (“we,” “us,” “our”) collects, uses, and protects your information when you visit our website, purchase digital music downloads, or interact with our services.

We operate in accordance with US, Canadian, and Mexican privacy and consumer rules.
We do not sell digital downloads to the European Union, and we do not process EU VAT, GDPR, or related compliance data.

## 1. Information We Collect

1.1 Information You Provide to Us

When you make a purchase or join our mailing list, we may collect:

  • Name
  • Email address
  • Billing address (US/CA/MX only)
  • Payment confirmation details (sent securely from Stripe)
  • Order details (products purchased, order number, purchase date)

1.2 Information Collected Automatically

When you browse our website, we may collect:

  • IP address
  • Device information
  • Browser type
  • Pages visited
  • General analytics data
  • Approximate location for fraud prevention and checkout validation

This information is used for security, performance, and improving our services.

1.3 Payment Information

We do not store full credit card numbers or banking information.

All payments are processed securely through:

  • Stripe

Stripe may collect information necessary to process your payment safely (card type, last 4 digits, billing ZIP, etc.).
We never see or store your full card details.

## 2. How Your Information Is Used

We use the information we collect to:

✔ Process orders

Deliver digital downloads, confirm payment, and provide purchase support.

✔ Prevent fraud

Verify location for North American sales only and ensure secure transactions.

✔ Improve our website

Analytics help us optimize site performance and experience.

✔ Communicate with you

Send order confirmations, product delivery links, and customer support replies.

✔ Legal & tax obligations

We collect appropriate information for US/Canada/Mexico tax requirements.
We do not collect data for EU VAT or other international tax systems.

## 3. Regional Restrictions & Compliance

3.1 North American Sales Only

We sell digital downloads only to:

  • United States
  • Canada
  • Mexico

Checkout is restricted to these regions.
Customers outside these areas can purchase our music on Apple Music, Spotify, Amazon, YouTube Music, and other global platforms.

3.2 No EU/EEA Processing

Because we do not sell to the European Union:

  • We do not collect EU VAT
  • We do not process GDPR-specific data
  • We do not market or target individuals in the EU
  • We do not store VAT evidence or EU transaction logs

Any EU-based visitor is encouraged to access our music on global DSPs.

## 4. Cookies & Tracking

4.1 Essential Cookies

Our website uses necessary cookies to:

  • Maintain your shopping cart
  • Process checkout
  • Keep you logged in (if applicable)
  • Secure the website

4.2 Analytics Cookies

We may use basic analytics tools that collect anonymous or de-identified information about:

  • Device type
  • Pages visited
  • General location (city/state level)

We do not use EU-regulated advertising cookies or cross-site ads targeting.

4.3 Managing Cookies

Most browsers allow you to clear, block, or manage cookies through the settings menu.

## 5. How We Protect Your Information

We use industry-standard security measures including:

  • SSL encryption
  • Secure payment gateways
  • Fraud protection through Stripe
  • Limited access to order information
  • Secure server configurations

No method of transmission online is 100% secure, but we take all reasonable steps to protect customer information.

## 6. How Long We Keep Your Information

We retain:

  • Order information as required for tax and recordkeeping
  • Email correspondence and support communications as needed
  • Analytics data for trend and performance analysis

We do not retain any unnecessary data or store full payment information.

## 7. Sharing Your Information

We do not sell, rent, or trade customer information.

We may share necessary data only with:

  • Stripe (to process payments)
  • Email service providers if you sign up for newsletters
  • Website security and analytics tools

These partners use the information only to perform their services.

## 8. Children’s Privacy

Our website and music catalog are not targeted to children under 13.
We do not knowingly collect information from minors.

## 9. Your Rights & Choices

For customers in the US/CA/MX:

You may request:

  • A copy of your account or order information
  • Corrections to inaccurate information
  • Removal of your account or subscriber data

Email: support@steeringwheelrecords.com

GDPR/UK Privacy Note

We do not sell to EU/EEA regions and therefore do not fall under GDPR handling requirements.

## 10. Third-Party Platforms

Our music is distributed worldwide through Apple, Spotify, Amazon, YouTube Music, and other digital services.
Their privacy practices may differ from ours.
Please review their policies separately if you stream or purchase through them.

## 11. Updates to This Policy

We may update this Privacy Policy occasionally.
Changes will be posted on this page with an updated revision date.

## 12. Contact Us

For privacy questions or support issues, contact:
support@bluemountaintribe.com